User Experience (UX) Training.

 

Level 1: UX Basics

Who is this UX training for?

  • Product owners

  • Digital marketing & project managers

  • Designers

  • Any professional who wants to understand the fundamentals of UX

No prerequisite is needed for level 1, apart from a curiosity for the subject.

What are the learning objectives?

  • An understanding of key UX concepts, methods, misconceptions and challenges

  • Methods to integrate user experience into your digital projects

  • Make it easier for you to become a UX ambassador in your organization

What should I expect in the UX Level 1 training?

This 3-day remote training allows you to learn:

  • User experience, user-centered design, interaction design, usability, context and how they are all related

  • Common misconceptions and challenges of UX and its disciplines

  • User behaviour and design-making processes (cognitive mechanisms, emotional responses, etc.)

  • Principles and benefits of integrating UX activities into product and service development

  • How and when to involve users in the process – the methods and the value of a strategy based on collaboration and empathy

  • How to integrate the collected user insights in a persona and how to map the journey

  • UX as a communication tool and how to promote the value of UX within an organization

  • Immersion and practical application: Review of various solutions, exploring some case studies, building persona and customer’s journey

  • A combination of theory and problem-solving exercises

How can I sign up?

You can sign up by purchasing your ticket(s) through Eventbrite.

Are you looking for something custom made for you and your team? Please email us for more information on custom training.

Testimonial

“Absolutely loved it. Enjoyed the interactions and great to now have a more formal framework for UX.”

- Richard Booth, Sun International

Interested in another level?

Level 2: UX Intermediate includes:

  • Involving Stakeholders

  • Qualitative and Quantitative research techniques

  • Testing design Solutions

Level 3: UX Advanced includes:

  • Defining Key Experience Indicators to measure change in UX and customer experience

  • Understanding disciplines of UX and hiring accordingly

  • Prototyping sprints - fail fast!