In “Understanding the Evolution of Social Media in Government”, government employees report that 51% of citizens cite social media as one of the primary places they look for information. 12% indicated that social media is the first place they look for information. Only 13% saw social media as “peripheral” to their information search.

We believe that usability testing should not be a one-and-done process. Here are 5 reasons why doing usability testing more than once is important to make better design decisions for your users:

Jumping Elephants offers three levels of internationally recognized UX-PM certification and each course will be run once in the next two months. Custom courses are available for teams. Here is how to prepare a convincing pitch to get your certification funded: 

Almost half a year into the pandemic, University of Ottawa students, Ooha and Hazel were brought into Jumping Elephants as co-op students who were integral to the herd! Their hands-on learning experience was unlike any other.

Jumping Elephants brought on 3 co-op students from the University of Ottawa this summer. They share their lessons learned from the unique experience during this crazy time.