Access to Information and Privacy Act (ATIP) Services

Modernizing ATIP for Canada's Digital Future.

As the Government of Canada advances its digital transformation, departments are rethinking how they deliver services to Canadians. A part of this transformation involves the Access to Information and Privacy (ATIP) Act - a critical channel for transparency and public trust. Modernizing ATIP systems isn't just about the transition from legacy to new; it's about ensuring citizens can access information quickly, securely, and confidently.

The mission is clear: modernize ATIP for a transparent, digital government.

We help federal departments streamline ATIP operations by combining system expertise with proven best practices - delivering training, implementation support, and advisory services that reduce risk, improve efficiency, and help analysts provide transparent, citizen-first service with confidence.

How we do it

We've supported multiple federal departments in modernizing their ATIP operations, leveraging hands-on experience from years of implementing ATIP software and optimizing workflows. Our engagements range from targeted advisory sessions to full-scale implementation support-covering everything from training and SOP development to data migration and post go-live assistance. Departments hire us to deliver complete transition plans, extend their team's capabilities, or provide on-demand expertise when challenges arise.

With deep knowledge of ATIP processes and experience navigating Government of Canada procurement and compliance requirements, we ensure every engagement is structured, transparent, and aligned with federal standards.

Our ATIP Services

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  • In 2025, we partnered with the Department of Justice Canada to design a comprehensive training plan for ATIP staff transitioning to ATIPXpress. This included creating training videos that cover key lifecycle activities such as creating requests, OPI communication, and document management. We also developed self-paced learning materials to help staff build confidence in the new system and provided office hours for analysts to ask questions and gain clarity on ATIPXpress capabilities. Our training approach ensures teams are equipped to manage requests efficiently and maintain compliance with confidence.

  • We help departments move from legacy ATIP systems to modern platforms like ATIPXpress by developing a roadmap for a seamless transition, integrating workflows to embed processes into the new system, and planning data migration with thorough testing and post go-live support to quickly resolve procedural inquiries.

  • We review legacy practices, identify efficiency opportunities, and design SOPs and RASCI charts that clearly define roles and responsibilities. Our advisory services draw on best practices observed across multiple federal ATIP departments and two years of hands-on system support experience.